Send us your device

To send us a package please follow these instructions:
  1. Fill out the following form describing the problem in detail.
  2. The device must be properly packaged, if possible using the original case and protections, including:
    • A copy of the RMA. Specifying the RMA number in a visible manner on the outside of the package
    • A signed copy of the previously sent quote
    • Accessories needed for testing and diagnose the device
  3. If you have any doubt, don't hesitate to contact us calling at +34 91 676 48 20 or send us an email to
We recommend following all the steps to avoid unnecessary delays in the processing of the package.


Calle Velazquez 15,
28290 Las Rozas de Madrid,
Madrid, Spain


Print a RMA before sending us your package